Poollokaal De Gracht Reviews
Absolutely disgraceful place. Con artists that scam innocent non-dutch people. The staff are horrifically rude. more »
This place should be shut down. They LOCKED THE DOORS preventing anyone from leaving or entering because they were trying to charge 450€ for a minor drink spill. They forcibly put their hands on a... more »
I came here for darts and was not disappointed. They have like 8 boards, all nice ones, electronic scoring for 501, and just a cool vibe. The bartender was super friendly as well and they have a great local beer selection. As an American it was cool to see a bar full of dart players. There are pool tables too, maybe a dozen or so. Very cool spot to hang out.
I really wanted to give a 4 star review. Yet after the treatment I received I was even considering giving 1 stars. Yesterday I arrived (was my 6th time here) and had a smoke outside. One of the employees (older dutch guy) came out and asked me to step aside since the neighbors have complained in the past. So i moved about 2 meters to the side, then also crossed the street. When I stepped in, this employee immediately started yelling at me very aggressively "I told you to move! you did not!" to which i apologized and explained that I did move and even crossed the street. The employee continued with his aggressive behavior and i continued to apologize. Then he asked me "so, Can I help you?" looking at me as if i was some homeless who came in.I asked for a beer and took a few steps to find my friends, his response was "I'm not going to walk your beer to you". I felt uncomfortable, I felt unwanted. There was a total lack of respect for a returning customer. And i really don't appreciate the aggressive and demeaning behavior I have experienced. I've been here about 5 times already. great place, great atmosphere, awesome pool tables, good beer and 'mostly' good service. Just watch out for this employee. I don't know if I'll return. I need to cool off first.
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