ProVelo Amsterdam Reviews
My favourite bike shop in Amsterdam. Super friendly guys with great knowledge (unlike most dutch bike shops where the knowledge usually is very limited). A unique place with unique bikes, also great f... more »
Alors que nous avions réservé une location pour le dimanche matin nous avons eu la désagréable surprise de découvrir lors de notre arrivée la boutique fermée sans explication. Impossible de les joindr... more »While we had booked a rental for Sunday morning we had the unpleasant surprise to find when we arrived the shop closed without explanation. Impossible to reach them by phone of course and we had paid in advance online. So we're not at all ready to go back! Stay away emergency!
Great service, exceptionally customer focussed. They are a service point for fietsenwinkel.nl, with whom I have had many issues over the past months but the guys at ProVelo have eventually solved all of them - even while the fee they get from fietsenwinkel.nl is probably very low. Also they keep you posted during the process. Open until 7PM and also on Sunday, which can be very helpful.
I just bought a bike from them and would do it again! Super friendly service, they revised the bike extensively and set it up to my taste, and this while they were about to close! Great customer focus and products, at very good prices! Definitely the bike shop you want to go to in Amsterdam!!!
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