Amstel Bike Reviews
La dame qui nous accueille pour louer des vélos nous dit qu’elle nous fait une réduction sur les vélos , nous acceptons elle nous fait signez le contrat pour la location des vélos puis nous dit ensuit... more »The lady who greets us to rent bikes tells us that she gives us a discount on the bikes, we accept she makes us sign the contract for the rental of the bikes and then tells us who should take extras, off she had not said it before we sign the contract, because we go from 120 for the bikes to 216, we claim that it is impossible so we want to cancel the rental, she tells us that the cancellation is paid is 50, we tell her that we will not pay a paper contract made quickly , she starts to be aggressive and talk to us badly. No way go to this woman's house, pitiful
Pas op voor deze mevrouw ze is een echte oplichter, alle recensies zijn verklaren het zelfde. Neem alles wat ze zegt eventueel op want ze praat alleen maar onzin en beloofd dingen die ze niet waarmaak... more »Beware of this madam she is a real scammer, all the reviews are explaining the same. Take everything she says on it because she only talks nonsense and promises things she doesn't make and tells you later that you're lying.
We were renting bikes here during our stay in Amsterdam. Even though the price list said 14,50€ per bike they charged us 15€ which we noticed too late. We got our bikes straight from people who just returned them. They did not check them or anything they just handed them out to us. The next day when we started our tour, we noticed one bike was a little bit damaged at the back wheel. It didn’t went straight but it was still possible to use it so we just went on. When we returned them they told us that we broke the wheel and we would have to pay for a replacement. We explained the situation and also mentioned that we got the bikes without a check from other people the other day but the lady told us they checked them ( which is a lie, because we were at the shop the whole time). So they charges us 30€ extra for a damage we did not even cause. I will not go here again and I wouldn’t recommend this shop to others.
I was parking my bike when the lady working threw her garbage (drink can) on the pavement and left. I asked her kindly to pick it up and she said she lives there and thats what they do. I told her that wasn't right and then started yelling at telling me to shut up in a very intense way. I filed a complaint under her name as I also have evidence on this matter. Wanted to share here as well in case you want to not shop from this business. Addition after the owners response: You are not only disrespectful but also a liar. Happily I have evidence. You also told me in 'Netherlands' you put your garbage on the floor and also that area was for garbage. This was what we discussed and you left it there. (I even told you that the ares on pavements are for larger garbage pieces on some days of the week) Also you have no right to give me advice on what is acceptable and what is not as you have no idea how long I have been living here.
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